Extended coverage may be availabl 🔌

Shopify-Branded Hardware Support

Coverage Includes:

Shopify Tap & Chip Readers

Shopify Retail Stand

Shopify POS setup (http://hompy017.dmonster.kr/bbs/board.php?bo_table=b0902&wr_id=1509013) Card Readers

Shopify Dock

How to Access:

Have your purchase information ready

Contact Shopify support through any channel

Select Hardware as your issue type

Warranty Note: Most Shopify hardware comes with a 1-year warranty.

n Shopify’s Point of Sale system is crafted for seamless in-person sales, but it’s not immune to occasional errors. Regardless of your experience level, knowing how to troubleshoot and resolve these technical challenges is crucial for maintaining smooth operations

n Using Shopify POS can enhance your in-store experience. However, like any technology, it’s not immune from technical problems . This guide covers proven steps to fix the most common issues you might encounte

n When you encounter issues with your Point of Sale system, knowing your support options can mean the difference between minutes and hours of downtime. This guide covers all official Shopify POS support channels and methods for getting fast resolutions to your point of sale system problem

Social teams will move conversations to secure channels when neede 🐦

Social Media Support

Available Channels:

Twitter: @ShopifySupport (public tweets get fastest response)

Facebook: Shopify page (via direct message)

Instagram: Shopify official account

Important: Never share sensitive account information publicly.

n Understanding these help options ensures you can quickly resolve any problems with your retail system. Whether through official support channels, self-service resources, or advanced assistance, Shopify provides multiple paths to get your POS system running smoothly. Remember that being ready with your account information and specific problem descriptions will greatly shorten your resolution tim